Protecting your privacy
We are committed to protecting your privacy when you use the ww.collectionconstance.com site.
All personal data is sent to and stored securely at the site host in France. We may collect personal data about you and transfer it to our partners.
Pursuant to the law of January 6, 1978 known as "Informatique et Libertés" and European regulation No. 2016/679 as well as the recommendations of the CNIL, you have a right of access, opposition, rectification, deletion, portability and limitation of processing of personal data. The site www.collectionconstance.com was published by Collection Constance, BP 93201, 75122 PARIS CEDEX 03.
The Data Controller
Collection Constance, as data controller, undertakes to respect the
provisions of European Regulation No. 2016/679 of April 27, 2016 on the protection of personal data. If you have any questions about how we protect your confidential data, do not hesitate to send us an e-mail at: firstname.lastname@example.org or by post: Collection Constance, BP 93201, 75122 Paris Cedex 03. For all our services, the data controller is Collection Constance. The data protection officer ensures compliance with the regulations and rules in force. He
can be contacted at: email@example.com
II. Purposes of collecting personal data
Here below in
detail what information we collect and for what purposes: we
let you know what we do and why we do it.
1. Personal data transmitted to Collection Constance:
Your name and contact details
We use this data so that you can receive your orders. We send you
in particular by e-mail information relating to your order such as a reminder of your basket, order updates, delivery information from carriers. This data also allows us to send you newsletters by e-mail (always with your prior consent) to keep you up to date with brand news.
Your date of birth
Indeed, in order to know you better and to offer you jewelry likely to please you, we study the age of our customers and users of our site.
Your email address
This data allows us the proper execution of our part of the contract such as communicating to you the information relating to your order, or those related to the delivery from our carrier. This allows us to send you newsletters to keep you up to date with brand news. Finally, your e-mail is useful to send you the alert of the return in stock of the products, of which you wished to be informed beforehand.
Your credit card information
In order to carry out transactions such as payment or reimbursement, this data is encrypted by our payment providers and is processed within the framework of their data processing policies. This information also allows us to detect fraud, in order to protect you and us against this type of incident.
Your history of exchanges with us
What you have communicated to us over the phone, by e-mail or on social networks allows us
on the one hand to provide you with assistance in order to fulfill our commitments to you by providing you with solutions and by interacting directly with you. This information on our exchanges ensures that we provide optimal and efficient customer service.
Purchase history and saved items
Items purchased or saved in your cart or wishlist allow us to improve
your customer experience by offering you products that may be of interest to you. In addition, this information allows us to have a good knowledge of your tastes in order to offer you products that you will like. Finally, this data ensures us good efficiency in the execution of our part of the contract (managing returns, withdrawal period).
2. Data relating to your browsing on the site (cookies):
What is a cookie ?
on our website, information relating to your device (computer, tablet, smartphone, etc.), your browser and your provider
Internet access, can be recorded through files called "Cookies". The cookie makes it possible to carry out a follow-up of the navigation or
an analysis of browsing behavior and in particular:
- to measure the
frequentation of our website, as well as their content (country of
- to save
customer account information when logged in
- save the
- to personalize
the display of content that is accessible to you by having for example
knowledge of the web page visited before arriving on our site
Cookies on the site
Collection Constance may need to obtain your consent for the types of cookies:
- statistical cookies to measure the audience
- functionality cookies
- content personalization cookies to personalize the display of our products and
services based on those you have previously viewed
- personalized advertising cookies to display personalized advertising based on your browsing and your profile
- sharing cookies on social networks only when you actually want to share data via your social networks
After consent, the deposit period for cookies is 13 months. For more information, we invite you to consult the cookies file of the Commission Nationale de l'Informatique et des Libertés at the following address: www.cnil.fr
Your choices regarding cookies
as such, are necessary for the proper functioning of the site and we cannot guarantee you an optimal customer experience.
III. Data retention period
Your personal data will not be kept beyond the time strictly necessary for the purposes pursued as stated above, in accordance with applicable regulations and laws. In this respect, the data used for prospecting purposes may be kept for a maximum period of 3 years from the closing of your user account or the last contact.
Your personal data is erased when the retention periods expire. Archiving implies that your data will be anonymized and will no longer be available online but will be extracted and
stored on an independent and secure medium.
IV. Providers with access to your personal data
Collection Constance does not share any personal data for commercial purposes with third parties. In order to fulfill the purposes that we have just described to you, access to your personal data must be granted to the various entities of Collection Constance and to third parties that we use to offer you certain services:
- financial institutions
- fraud detection and prevention entities
- technology service providers
- logistics, transport and delivery service providers
- service providers related to customer service
- service providers related to marketing and advertising
V. Rights over your personal data
We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. To do this, simply send us an e-mail to firstname.lastname@example.org with your identity document, simply indicating the reason for your request and the right you wish to exercise. In particular you are entitled to:
- ask us for access to the data we hold about you
- ask us to rectify the data we already have
- ask us to delete your data to the extent that it is no longer necessary for the purpose for which we might need to process it
- ask us to withdraw your consent for any purpose
VI. Third Party Personal Data
We offer you certain functionalities requiring the processing of personal data from a third party that you have provided to us, such as in the case of sending a gift card by e-mail or requesting the delivery of an order to a third party. . In these cases, we undertake not to transfer or sell personal data concerning you to non-partner third parties.
VII. Cookies, tags and tracers
You can change your cookie preferences through the browser software used: